Of utmost importance for the Online counselling for you is keeping all information that you give us, strictly confidential. Whether online or in-person, your confidentiality is a priority for us. All communication with us is confidential and privileged in the same way as conventional face to face counselling. We do not release any information that you have given us to anyone without your permission.
We do not insist on knowing your identity and you can remain anonymous if that makes you feel more comfortable.
How secure is this service?
We have made every effort to ensure security of your data.
All communication on our website utilize secure technology to protect your privacy and prevent any unauthorized access to your information.
You will be writing your query directly on our website and it will be safely reaching to us.
You may choose to receive mails at any e-mail address of your choice.
Your greatest "security risk" is most likely to arise from the record you keep of your email. Anyone who has access to your computer could potentially read any information you keep there, including your email.
We recommend that you avoid receiving mails on your official e-mail address since your employer usually has a legal right to see your email. Once you have registered, it is preferable that you also change the e-mail address on your profile.
If you share a computer at work or at home, take additional precautions to ensure that no one else can see your mail. In case you take a printout of the responses, be careful not to leave it lying around.
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